Privacy Policy

Call us toll free: +44 7342 624 323
Email: contact@castino.co.uk

1. Introduction
We at Castino (“we”, “us”, “our”) are committed to protecting your privacy and ensuring you have a positive experience on our website and when you purchase our products. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit castino.co.uk and place orders with us.

2. Information we collect
We may collect and process the following information:

• Personal identification information (name, email address, postal address, phone number) when you place an order or create an account.

• Payment and billing information when you make a purchase.

• Order history and preferences.

• Technical data such as IP address, browser type and version, referring website, pages visited.

• Marketing communications preferences.

3. How we use your information
We use your personal information to:

• Process and fulfil your orders, manage payments and shipping.

• Provide customer service and respond to enquiries.

• Improve our website, products and services.

• Send you promotional offers if you have opted in (you may unsubscribe at any time).

• Comply with legal obligations.

4. Sharing your information
We will not share your personal information with third parties for their own marketing purposes. We may share information with:

• Service providers (e.g., payment processors, delivery firms) who help us fulfil orders.

• Legal or regulatory authorities if required by law.

• Related companies only where necessary for business operations.

5. Data security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.

6. Your rights
You have the right to access, correct, delete or restrict the use of your personal information. You may also object to processing and withdraw consent where applicable. To exercise these rights, please contact us at contact@castino.co.uk or call +44 7342 624 323.

7. Cookies and tracking
We use cookies and similar tracking technologies to collect technical information and personalise your online experience. You may set your browser to refuse cookies, but some functionality of our website may be impaired.

8. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with the “Last updated” date indicated.

9. Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

• Email: contact@castino.co.uk

• Toll-free: +44 7342 624 323